Contact IT for issues related to the following:

• I forgot my Username / Password.
• Documents in BIM360Docs are not opening correctly.
• My Desktop Connector isn’t working as intended.
• I don’t have correct access to Revit files.

Contact the BIM Manager for issues related to the following:

• I’m unable to open BIM360Docs on my computer.
• I don’t have permissions to view the documents I need.
• The invite email has expired.
• I need to be set up again on all projects I was a member of.
• I need to add a new user to BIM360Docs.